Frequently Asked Questions
-- 2023 Christian Planner --
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How do I redeem free and/or discounted planners?
The discounted and free product redemption happens automatically, or via code, in your cart. You must add all of the planners that you're looking to receive, including those you expect to be free, to your cart.
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What are the deals for pre-order?
There are various deals going on with the 2023 Christian Planner through the rest of the year. The best way to remain aware of them is to subscribe to the email notifications (there is a subscription form in the site footer). We also post sale information to the Christian Planner Family Facebook group.
Please join us there for uplifting discussion and early notice of product and sale information: https://www.facebook.com/groups/christianplanner.
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Is there Free Shipping for pre-order?
We offer Free Shipping on all domestic orders, including pre-orders, that total over $75.
If there is an active lower Free Shipping offer it will automatically apply during the checkout process, or a code will be supplied.
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Will there be a Catholic Edition of the 2023 planner?
Unfortunately, due to last year's unprecedented challenge in resources and this year's demand, we will not be releasing a 2023 Catholic Planner.
Our 2023 Christian Planner can foster similar devotional and motivational purposes as it’s intended to be useful to all Christian congregations. We sincerely thank you for your support and hope you understand our company’s position to still be in business and continue to be a better steward of faith.
We hope to be able to revisit this again and better serve your specific needs in the future.
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Will the 2023 layout be the same as the 2022 layout?
No, there are some significant changes. Please see the 2022 Christian Planner PDF for the complete layout (https://christianplanner.com/pages/free-pdfs-signup), or the 2022 Explainer Video (https://christianplanner.com/pages/2022-explainer-video).
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Why does the 2023 Christian Planner not have the Financial Tracker or the Coloring Pages built in?
We’re trying to produce the Christian Planner in a way that meets the needs of as many people as possible. The overwhelming feedback from those that provide feedback to our surveys and social media posts was that these pages should be removed.
We recognize that there are also many customers that loved having them integrated into the planner. That goes for all of the things that were changed / removed in the 2022 version. Many have suggested that we should make two versions of the planner. We actually explored that possibility early on. Unfortunately, as a small company, we did not have the means to make that happen this year.
Please continue to share your feedback in our surveys, on social media, and in emails to support@christianplanner.com. Your voice shapes the future of the planner.
Please also consider sharing our planner and mission with others. As we grow we’ll be able to take greater risks and expand our dated product offerings.
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What is the total number of pages for the 2023 Christian planner?
The 2023 Christian Planner has 259 pages, you can see them all in the 2022 Christian Planner PDF here (https://christianplanner.com/pages/free-pdfs-signup)
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Why is the box for hardcover planners an option, if it’s to protect the planner shouldn’t it come standard with all hardcover planners?
The addition of the gift box option for the hardcover planners is not intended as additional shipping protection. Some customers like to have it for convenience in gifting and storing planners. It does have the added benefit of being another layer over your planner during shipping but whether you order the gift box or not you can expect your planner to be delivered undamaged.
Spiral and Leather Christian Planners automatically come in a box.
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Does the leather/hardbound cover version lay flat?
Yes, it takes a little coercing at the start of the year, but once in the middle of the book it does lay flat naturally.
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What is the 2023 Christian Planner paper thickness?
The 2023 Christian Planner uses 80 lb. paper.
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Will the planners have a back pocket similar to the 2022?
Unfortunately, we had to drop the back pocket in the 2022 Christian Planner for Hardcover and Leather versions. Due to limitation imposed by the pandemic we had to make some alterations in order to deliver planners before the end of 2021. We are disappointed that we've had to compromise on the product feature. Please know that we've done all we can to deliver the best planner possible this year!
The spiral versions have a back pocket.
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Does the 2023 Christian Planner have individual boxes?
Yes, all 2023 Christian Planner variants will come in a keepsake box.
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Will the 2023 planners have back pockets?
Yes, all 2023 planner variants will have a back pocket available.
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Does the leather/ hardcover version lay flat?
Yes, it takes a little coercing at the start of the year, but once in the middle of the book it does lay flat naturally.
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Will the financial tracker and coloring pages be available on the 2023 Christian Planner?
No. We have moved to adhere to the majority choice of removing these pages. Should you wish to have copies, please email support@christianplanner.com for the PDFs.
-- General --
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Where is my package?
Please refer to the shipping confirmation email sent to you and track your order based on its assigned carrier or email support@christianplanner.com for further assistance.
While shipping procedures and delays are out of our control we are determined to make sure you're satisfied. Just know, once it leaves our shipping locations, your order is on its way to you.
International Shipments
Under normal circumstances, international delivery is 3-4 weeks, however, during this busy time, it can take twice as long. We appreciate your patience with these orders but know your Christian Planner is on it's way to you -
What day of the week does the Christian Planner start on?
Sunday
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What is the Undated Christian Planner?
The Undated Christian Planner has all the same content as our dated planners, except, it doesn’t have the dates printed in it. The calendars are blank so you can use the planner when and how you want to.
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What version of the Bible are the scriptures verses from?
We use various versions of the Bible throughout the planner; including KJV, NLT,NIV, NKJV, etc. We currently do not offer any specific versions of our planner.
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How much does the Christian Planner weigh?
The Christian Planner weighs approximately 2.0 lbs without packaging.
For more information, you can see a side by side comparison of all our products here https://christianplanner.com/pages/compare.
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How big is the Christian Planner?
The Christian Planner is 7" X 9.125" (a little smaller than a standard sheet of paper).
For more information, you can see a side by side comparison of all our products here https://christianplanner.com/pages/compare.
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How thick is the paper in the products?
The paper in the Undated and 2022 Christian Planner are both 80 lbs.
The Faith and Focus is 70 lb. paper.
The newly revised Daily Prayer Journal is 60 lb. paper
For more information, you can see a side by side comparison of all our products here https://christianplanner.com/pages/compare.
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How do you know the ink won’t bleed on the paper in the Christian Planner?
While there is no way to guarantee that pens and markers made for paper use won't bleed on the 120 gsm paper, we tested several of the most popular pens available in most areas and online and they did not bleed with normal use:
- Sharpie Art Pens
- Staedtler 320 Markers (thin side)
- Pilot G-2 Gel Pens (multi-color set)
- Pilot Precise Roller Ball Fine Point Pen (black)
- Staedler Marsgraphic Duo
- Tombow Dual Brush Pen
- Pentel Fude Touch Brush Pen
- Zig Cocoiro Fine Point Pen
- Zig Clean Color Brush Pen
- Faber Castell PITT Artist Pen - different tips: Fine, Brush,S, XS
- Kuretake Drawing Pen 02
- Sakura Pigma Micron 005
- Gelly Roll Stardust (Ballpen)
- Uniball Signo (Ballpen)
- Faber Castell True Gel 0.5 (Ballpen)
- Faber Castell RX5 Ballpen
- Daisi Highlighters (Zebra Mildliner Dupe)
You can also use the last page in your planner to test the pens you already have.
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Does the Christian Planner come decorated?
Our planners are illustrated for inspiration only. The planner you receive will be blank, so you have room to personalize it with the verses and information that is most important to you. We recommend requesting the free PDF sample to try before you buy.
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What type of cover does the Christian Planner have?
The Christian Planner is a hard cover with vegan leather.
For more information, you can see a side by side comparison of all our products here https://christianplanner.com/pages/compare.
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What if my Christian Planner arrives damaged?
If ANY product arrives damaged, please submit an exchange request with pictures of all damaged parts here. Once we receive your request, we will get in touch with you regarding your replacement.
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What kind of cover does the Daily Prayer Journal have?
The newly revised Daily Prayer Journal is a soft linen cover with a hardback cover.
For more information, you can see a side by side comparison of all our products here https://christianplanner.com/pages/compare.
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What if my Christian Planner arrives damaged?
If ANY product arrives damaged, please submit an exchange request with pictures of all damaged parts here. Once we receive your request, we will get in touch with you regarding your replacement.
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Is there bulk pricing for large groups or resale?
Yes, we offer bulk pricing on planner orders of more than 12 of one item. Please email wholesale@christianplanner.com with your order quantity to get a price quote.
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Can I return my order?
We don't take returns, it's more cost efficient for everyone if we just handle refunds.
If you are not satisfied with your purchase please reach out to support@christianplanner.com. You may be eligible for a refund within the first 30 to 90 days of your order.
Click here for our Refund Policy
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Is there room to take Bible Study and/or Sermon Notes?
Yes, the Weekly Devotional is a 2 page spread once a week for you to use as Bible Journaling, notes, brainstorming, etc.
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I live outside the US, can I purchase?
Yes, we ship internationally! Please note that all international orders incur a $25 shipping charge which are shipped via standard mail and may take 2-3 weeks to arrive.
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Can I customize the outside of my planner?
We do not offer any customization, but there are a lot of planner stickers and add-ons you can purchase to personalize or customize it on your own.
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Do you ever put the products on sale?
Yes, the best way to stay informed of our latest offers is to sign up for our mailing list. You can sign up at the footer of any page on our site :)
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Why didn’t I get my FREE PDF’s?
The Christian Planner and other products are available in PDF format for free. Sign-up using this page to claim the PDFs: https://christianplanner.com/pages/free-pdfs-signup.
Once you have supplied your email the download will be available immediately. Enter your email and hit the button that says, "Get My Free PDF" and the download page will appear.
Once you download the free PDF, it will likely be saved to your computer in your "downloads" or "temporary file" folder. -
What is AfterPay?
AfterPay is a 3rd party company that we have partnered with to help make our products more affordable. With a minimum purchase of $35 (including shipping and tax) you can select AfterPay as a method of payment. If approved, your order will be split into 4 even payments.
Please note: Your order confirmation will show the full amount so that we can process your order and ship it as part of our normal process. However, your payments are managed by AfterPay with the payment schedule they sent you via email confirmation.
All transactions are reviewed and approved by AfterPay. If you have any questions, you can reach them directly at 1-855-289-6014 or online at www.AfterPay.com
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How do I cancel/change my subscription?
You may attempt to manage your account through your account here. However, we have recently had issues with our subscription system. Please reach out to support@christianplanner.com if you have any problems managing your subscription.
-- Gift Cards --
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Can gift cards be combined?
You can use multiple gift card codes on a single order.
However, there is no way to move the balance of one gift card code to another gift card code. In that situation please keep track of both gift card codes.
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Is there an expiration date on the Gift Cards?
Yes, gift cards expire 2 years after the time purchased / issued.
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What if I misplace my Gift Card code?
You can use the link you received when you first ordered the gift card, or reach our to support@christianplanner.com and we can recover the gift card code for you.
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With refunds, will the balance be restored to the original gift card?
Yes. If you used a gift card to pay for the purchase, then you can apply the refund to the gift card.
If you purchased using a gift card and other methods of payment, then we can manually change the refund amount that is applied to each payment method.