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The CP Worry-Free Warranty

Christian Planner Return & Exchange Policy - Effective April 2, 2021

PLANNER, JOURNAL & STATIONERY RETURNS & EXCHANGES

We stand behind our products and our family (you). If you are not 100% satisfied with the quality of any product, reach out to the CP Happiness Team within 30 days of your purchase and we will work to make it right!

REFUNDS

  • Within 30 days of purchase we will issue a full refund (less any shipping & handling costs) for the requested item(s) in the original form of payment, or as a store credit exclusively on christianplanner.com.
  • Beyond 30 days to 90 days from purchase: we will issue a refund (less any shipping & handling costs) as a store credit exclusively on christianplanner.com.
  • We do not offer refunds on planners, journals, or stationery items over 90 days from purchase.
  • Refunds and store credits are offered only for purchases made via christianplanner.com
  • Purchases made through Amazon will be refunded based on Amazon’s refund policy.
  • Purchases made using alternative payment providers such as AfterPay and PayPal will be refunded per those providers’ terms.
  • FINAL SALE ITEMS: PLANNER, JOURNAL, AND STATIONERY ITEMS MARKED FINAL SALE ARE NOT ELIGIBLE FOR REFUND OR EXCHANGE.

STORE CREDIT

  • Store credit is issued to the email address associated with the original order via email as a unique code that can be used exclusively on christianplanner.com.

APPAREL & ACCESSORY ITEMS PREORDER ITEMS - CANCELLATIONS

  • Preorder items may be canceled up until the order ships.
  • For orders that include both Preorder and stocked items, the preorder item may be partially canceled up until when the order ships.

APPAREL AND ACCESSORY RETURNS & EXCHANGES

Due to the limited production of our apparel & accessory items, we do not currently offer exchanges on these items because we cannot guarantee the availability of specific styles. Please reach out to support@christianplanner.com to be considered for a refund on your order.

  • Refunds and store credits are offered only for purchases made via christianplanner.com.
  • Refunds on purchases made using alternative payment providers such as AfterPay and PayPal will be issued per those providers’ terms.

 

 

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