Christian Planner Return & Exchange Policy - Effective June 6, 2023
Thank you for choosing Christian Planner as your trusted provider of Planner, Journal & Stationery items. As a small Christian family-owned business, we take great pride in delivering products of exceptional quality to our cherished customers like yourself.We want you to be 100% satisfied with your purchase, and we are committed to making things right if you encounter any concerns. Therefore, we would like to revise our returns and exchanges policy to better reflect our dedication to your happiness:
REFUNDS AND STORE CREDIT
Your satisfaction is our top priority. If, within 30 days of your purchase, you find that you are not completely delighted with the quality of any product, please reach out to our CP Happiness Team. We will work diligently to address your concerns and find a solution that exceeds your expectations.To demonstrate our commitment to providing exceptional service, we currently offer store credit instead of refunds. By offering store credit, we can ensure that you have the opportunity to explore our wide range of products and find the perfect replacement or alternative that meets your needs. This approach allows us to maintain competitive pricing and continue offering high-quality items as a small Christian family-owned business.The store credit will be issued to the email address associated with your original order as a unique code, delivering a seamless and convenient shopping experience. You can redeem this credit exclusively on our website, christianplanner.com, where you will find a variety of inspiring and thoughtfully designed products.
FINAL SALE ITEMS
Please note that items marked as "Final Sale," including Planner, Journal, and Stationery items, are not eligible for store credit or exchange. We appreciate your understanding in this matter, as it enables us to offer competitive pricing and maintain the highest standards of quality for all our products.
APPAREL & ACCESSORY RETURNS & EXCHANGES
Due to the limited production of our apparel and accessory items, we currently do not offer exchanges for these products. We understand that selecting the perfect style is important to you, and we want to ensure your satisfaction. If you have any concerns regarding your apparel and accessory order, please do not hesitate to contact our dedicated support team at support@christianplanner.com.
We will carefully consider your request for a store credit or replacement and provide prompt assistance.Please remember that store credits are applicable only for purchases made through our official website, christianplanner.com.
Once again, we want to express our heartfelt appreciation for choosing our small Christian family-owned business. Your support enables us to continue serving you with excellence and spreading inspiration through our products. If you have any further questions or require assistance, please do not hesitate to contact us. We are here to serve you with passion and dedication.